Manual Handling Course

Problem

In the dynamic and high-pressure environment of Airside Operations, staff regularly handle heavy or awkward loads, increasing the risk of injury and operational disruptions. Despite existing training initiatives, there was a need for a more engaging and effective way to address gaps in manual handling knowledge, especially for new employees and those requiring refresher training.

Solution

I designed and developed an interactive Manual Handling Training programme using Articulate 360, tailored to the unique challenges of Airside Operations. The course incorporated real-world scenarios, practical demonstrations, and assessments to ensure understanding and application. By focusing on key principles such as correct posture, equipment use, and teamwork, the training aimed to reduce injuries and improve operational efficiency.

Key Features:

- Scenario-Based Learning: Staff engaged with realistic situations they might encounter, fostering better retention.
- Interactive Assessments: Quizzes, drag-and-drop activities, and simulations ensured active participation and understanding.
- Professional Design: Leveraged Articulate 360's capabilities to create visually appealing and easy-to-navigate content.
- Customisation: Content was tailored to specific roles within Airside Operations to maximise relevance.
- Annual Refresher Training: Ensured knowledge retention and compliance with health and safety standards.

Results

The project successfully enhanced staff confidence in manual handling techniques, significantly reducing reported injuries and improving overall operational safety. The use of Articulate 360 allowed for a professional, polished training module that effectively combined interactivity with practicality.

This project highlights my ability to use industry-leading tools like Articulate 360 to develop impactful digital learning solutions tailored to specific operational needs.

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