Marshalling Signals Course

Problem

Effective aircraft marshalling is critical for the safe and efficient movement of aircraft within the airside environment. However, inconsistent application of marshalling signals and limited understanding of standard procedures among some team members posed risks to safety, operational efficiency, and compliance with aviation standards. The need for a comprehensive and engaging training solution was clear, especially for new hires and refresher training requirements.

Solution

I developed a Marshalling Signals Course tailored specifically for Airside Operations. Designed to address the unique challenges of the role, the course provided a clear and interactive way to learn and practise standardised marshalling signals in line with industry regulations. The course was created using Adobe Captivate 2019, combining visual demonstrations, interactive activities, and practical assessments to ensure understanding and skill application.

Key Features:

- Dynamic Visuals: Animated demonstrations of each signal, highlighting correct techniques and their real-world application.
- Personal Protective Equipment (PPE) Guidance: Clear instructions on the required PPE for marshalling tasks, ensuring safety compliance and operational readiness.
- Customisation: Content aligned with specific airside procedures and regulatory standards.
- Competency Assessments: Learners underwent practical evaluations to ensure proficiency before receiving certification.
- Annual Refresher Training: Ensured knowledge retention and compliance with health and safety standards.

Results

This course standardised marshalling practices across the team, improving communication, reducing errors, and enhancing safety during aircraft movements. Using Adobe Captivate 2019, I delivered an engaging, professional training programme that significantly boosted operational efficiency and compliance within Airside Operations.

This project reflects my ability to create high-quality, safety-focused training solutions tailored to operational challenges.

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